Terms of Service

Last Updated: February 2026

Welcome to Go Turkey Transfer, a trading name of VIPGO TECH LTD (Company Number: 17039074), registered in England and Wales.

These Terms of Service govern your use of our airport transfer booking services. By making a booking through goturkeytransfer.com, you agree to these Terms.

VIPGO TECH LTD is registered at: Unit 501 Leroy House, 434–436 Essex Road, London, N1 3FY, United Kingdom.

1. Definitions

  • "Company" refers to VIPGO TECH LTD
  • "Service" refers to airport transfer coordination and private transportation arrangements
  • "Customer" or "you" refers to the person making the booking
  • "Driver" refers to the licensed third-party transport provider
  • "Booking" refers to a confirmed reservation

2. Nature of Service

VIPGO TECH LTD acts as a booking and coordination platform. Transport services are carried out by licensed third-party service providers in Turkey. The Company does not directly operate vehicles.

3. Booking and Confirmation

3.1 Booking Process

  • Bookings may be made via our website, email, or WhatsApp
  • You must provide accurate passenger, flight, and contact details
  • A booking is confirmed only once a confirmation email with booking reference is issued

3.2 Requirements

  • Minimum booking notice: 24 hours prior to pickup
  • Airport transfers require a valid flight number
  • Child seats must be requested at time of booking

4. Pricing and Payment

4.1 Pricing

  • All prices are displayed in Euros (EUR)
  • VAT is included where applicable
  • Prices are fixed at time of booking
  • Additional charges may apply for extra stops or extended waiting time

4.2 Payment Methods

  • Online payment via Stripe, PayPal, and supported card providers
  • Cash payments may be accepted in Turkish Lira where offered

5. Service Conditions

5.1 Airport Pickups

  • Driver will wait in arrivals hall with a name sign
  • Up to 60 minutes free waiting time from landing time

5.2 Flight Monitoring

  • Flights are monitored in real time
  • No extra charge for verified flight delays

6. Cancellation and Refund

Full cancellation details are provided in our Cancellation Policy.

  • More than 24 hours: Full refund
  • 12–24 hours: 50% charge
  • Less than 12 hours / No-show: 100% charge

7. Liability

7.1 Limitation of Liability

  • The Company coordinates transport services through licensed providers
  • We are not liable for delays caused by traffic, weather, or force majeure
  • Maximum liability is limited to the total booking value
  • Nothing excludes liability for death or personal injury caused by negligence

7.2 Indirect Loss

The Company shall not be liable for indirect or consequential losses, including missed flights, hotel costs, or loss of business.

8. Luggage

  • Standard luggage allowance applies per vehicle category
  • Additional or oversized luggage must be declared
  • The Company is not responsible for items left in vehicles

9. Data Protection

Personal data is processed in accordance with our Privacy Policy and UK GDPR.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

  • Company: VIPGO TECH LTD
  • Registered Office: Unit 501 Leroy House, 434–436 Essex Road, London, N1 3FY, United Kingdom
  • Email: info@goturkeytransfer.com
  • Phone / WhatsApp: +90 535 238 5797